Student Tier 1 Support Specialist

על התפקיד

Exodigo is looking for two students in Israel to provide Tier 1 support for US field crews during night shifts. The role involves first-line troubleshooting for sensors, data synchronization, access issues and field applications, escalating complex cases with complete logs and context, and maintaining clear handovers between shifts.

דרישות התפקיד

• Second- or third-year student in Computer Science, Software or Electrical Engineering, Information Systems or similar, with at least two years left in your degree
• Fluent written and spoken English; you will support American field technicians in real time
• Comfortable with the basics of networking, operating systems, log files and web or mobile apps; curious about hardware and sensors
• Calm, structured and clear under time pressure, and able to say "I don't know yet, here is what I am doing"
• Able to commit to a fixed schedule of three night shifts a week, including one weekend night
• Available for the full three-week onboarding, part of it during Israel daytime

כישורים