Enterprise Customer Success Manager
InnoDraw
מערכות מידע ודיגיטל
על התפקיד
Enterprise Customer Success Manager for a subscription SaaS product, focused on onboarding, activation, relationship management, renewal hand-off, and expansion opportunities. The role supports enterprise customers from post-close through renewal and works closely with sales and customer success leadership.
דרישות התפקיד
- 3-5+ years of SaaS Customer Success experience with at least 2 years supporting Enterprise clients
- Energized by meeting new people/forming new relationships
- Entrepreneurial, analytical, and a great communicator
- Self-starter, able to work on multiple things at once
- Well organized
- Excited about being remote
כישורים
Customer SuccessSaaSEnterprise clientsrenewalexpansionOKRs