Business Process Manager

על התפקיד

Business Process Manager role in Buildots’ Customer Office, focused on strategic projects, operational infrastructure, process improvement, and KPI-driven execution. The position is internal-facing and supports Customer Success and Delivery teams, with a hybrid work model in Tel-Aviv. It requires 5+ years of experience, strong stakeholder management, data analysis, and fluent English and Hebrew.

דרישות התפקיד

• 5+ years in Strategic Project Management, PMO, Business Operations or Strategy & Operations, ideally in dynamic, fast-paced, global environments (B2B SaaS preferred).
• Proven experience working directly with Go-To-Market teams (Sales/CS) and Operational functions.
• Exceptional skills in aligning stakeholders.
• A "builder" mindset with a record of taking messy, high-level strategic goals and turning them into structured, executable programs.
• A self-starter who can master new subject matter, technical concepts, or industry standards required to move a project forward.
• Hands-on experience with defining, tracking, and reporting on KPIs and company-wide initiatives.
• Proficiency in using data to track project success and identify where operational gaps impact the customer experience.
• Proficient in tools like Excel, Google Sheets, Salesforce, project management software (e.g., Asana, Jira), and BI tools (e.g., Tableau, Power BI).

כישורים